Commercial Security & Surveillance

We design, install, program, and support commercial surveillance and access control across Plymouth and the Twin Cities: PoE 4K IP cameras feeding a network video recorder you own, role-based access on key cards and mobile credentials, intruder detection, integrated fire and CO monitoring with central-station response, and a remote dashboard that puts the whole facility on one screen. One building or a multi-tenant campus, built on a certified low-voltage backbone and tested before any ceiling grid or drywall closes.

Owner Chad and the New Age Technology team have run low-voltage cable across Hennepin County for 15+ years, and a commercial building is where camera placement, cable discipline, and access-control logic all have to hold up under real traffic. We build at commercial scale the same way we build a residential system: wired PoE cameras, 4K resolution, real retention on hardware you own, no reliance on a battery or a subscription staying paid. We're a low-voltage integrator, not a box-shifting alarm reseller, so you can watch cameras, a live NVR, and access-control readers run at our Plymouth showroom before you commit a dollar. Licensed, insured, BBB Accredited, and backed by a 100% satisfaction guarantee on every install.

PoE 4K IP Camera Coverage for Commercial Buildings

Commercial surveillance is won at the coverage plan, not the camera model. We map cameras against how people and vehicles actually move through the site: the lobby and reception, every exterior door and loading dock, the parking areas and drive approaches, stairwells and elevator lobbies, server and utility rooms, and the retail floor or warehouse aisles. The goal is overlapping coverage with no blind spot at an opening, then the right lens and resolution for what each camera has to prove.

We install PoE 4K IP cameras with infrared night vision as the standard, powered and networked over a single Cat6A run so each camera needs one certified cable instead of a separate power drop. Resolution is not a spec-sheet number here. It decides whether footage is evidence or a blur:

• 4K (8MP) covers a wide sales floor, a warehouse aisle, or a parking lot approach and still lets you crop in to read a face or a license plate
• Infrared night vision carries usable detail through the low light of a January afternoon and an empty overnight facility, which is when the footage that matters gets recorded
• PoE over Cat6A delivers power and video on one certified cable, so there is no wall-wart at each camera and no Wi-Fi feed to drop during an incident
• Wide dynamic range keeps a glass entrance from washing out when someone stands against bright snow or a low sun

Twin Cities reality: most incidents a business asks us for footage on happen after close or in low winter light. A camera without real IR night vision captures a shadow, not a suspect.

We pick the camera to the location, not off a preferred-margin list. A tight stairwell needs a different lens than a 200-foot parking lot, and we plan that before we quote. This is the same discipline behind our security camera installation work, scaled up to a full commercial site. When a run from a gate, a detached building, or a far parking pole exceeds Cat6A's 328-foot limit, we convert it to single-mode fiber and drop back to copper at the far end, and any direct-burial run goes below the 42-inch frost line so a Minnesota freeze-thaw cycle can't shear it.

NVR Retention at Commercial Scale

The recorder is the part a business never thinks about until it needs footage and the window has already rolled over. At commercial camera counts and resolutions, retention is a storage-sizing problem, and getting it wrong means the incident you need to review happened two days past what the drive held.

We install a local NVR with 30-day retention as the default baseline, sized to your camera count and resolution, on hardware in your building. Local storage means recordings do not depend on a subscription staying paid or a cloud vendor staying in business, and pulling a clip is instant. For sites that need a longer look-back, we scale it:

1. Size the recorder to the real workload. A wall of 4K cameras at full frame rate fills storage far faster than a handful of entry cameras, so we calculate retention against your actual camera count, resolution, and frame rate rather than a generic box spec.
2. Set retention to policy. Some facilities want 30 days, some want 60 or 90 for compliance or insurance reasons, and we size the array to hit that target instead of quietly overwriting early.
3. Add off-site backup where it matters. On sites where losing the recorder to theft or fire would be a problem, we layer cloud backup or a second recording location on top of the local NVR so there is an off-site copy of critical cameras.
4. Segment by tenant or department. In multi-tenant buildings we keep each tenant's footage logically separated so one occupant can review their own cameras without seeing another's.

Thirty days is the starting point, not the ceiling. We size the recorder to hit your retention target at your resolution, because a marginal drive that fills early is the reason a business finds out too late that the clip is gone.

Every camera run is certified with a cable certifier before it is buried or covered, because a marginal cable that passes at install and fails in the cold is the worst kind of callback on a building that is now depending on those cameras.

Role-Based Access Control: Key Cards, Mobile Credentials, and SCIM

Access control is where a commercial building gets the day-to-day control that residential systems never need: who can open which door, when, and how fast a credential dies when someone leaves. We install role-based access control so a person's job defines their doors, not a shared code taped under a keyboard.

What that layer includes:

• Key cards and fobs for staff and contractors, with each credential mapped to a role rather than issued one-off, so revoking access is one click instead of a hunt
• Mobile credentials on a phone for staff who would rather not carry a card, with the same role logic behind them
• Scheduled access by role and time, so cleaning crews reach the floors they service after hours, delivery staff reach the dock during receiving windows, and executives reach restricted areas any time
• Directory and SCIM integration so credentials provision when HR onboards someone and revoke automatically at offboarding, which closes the gap where a departed employee's badge still opens the back door a week later

The offboarding gap is the access-control failure we get called about most. When the badge system does not talk to HR, someone always forgets to pull a card. SCIM provisioning makes that automatic instead of a manual checklist someone skips.

Access control ties into the surveillance system, so a door-forced or door-held-open event raises an alert and marks the camera covering that door for instant review. In multi-tenant buildings we scope shared-entry doors, elevator floor control, and per-tenant suite access on one plan so the base building and each tenant get exactly the reach they should. If you want a technician to walk your doors and map the roles with you, request a commercial security assessment or call (952) 204-7222.

Intruder Detection and Integrated Fire and CO Monitoring

Cameras record what happened. Intruder and life-safety detection is what tells someone it is happening now. We integrate motion, glass-break, and door and window contact sensors with the surveillance and access system so an after-hours event triggers an alert within seconds and pulls up the camera covering that zone.

On the life-safety side, we install integrated fire, smoke, and carbon monoxide monitoring that routes to a central station for response, the same partner-monitoring model we bring to residential security systems, applied at building scale. A few things we plan around:

• Zone-level detection so an alarm names the area, not just the building, and responders and staff know exactly where to go
• Central-station response through UL-listed monitoring partners that dispatch on a verified alarm, so the building is covered when it is empty
• Camera-verified events so a triggered zone marks its camera for immediate review, cutting false-dispatch guesswork
• Existing-account transfer so a building already on a monitoring contract can move to a system we install without starting the monitoring relationship from scratch

We are the integrator that designs, installs, and supports the system and connects it to a UL-listed central station for response. We do not staff an in-house monitoring desk, and we do not run guard or patrol services. What we build is the wired, camera-verified detection layer that makes a monitored response actually mean something.

To be clear about scope: we integrate fire and CO detection with the security system and route it to monitoring, and we coordinate with your fire-alarm and life-safety contractor where a building's code-required fire system is a separate scope. We are the low-voltage security integrator, not the AHJ, and we do not file alarm permits with municipalities on your behalf.

Remote Monitoring Dashboards and Service Contracts

A commercial system is only as useful as the view you have into it, and a facility manager should not have to be on-site to know the building is secure. We set up a remote monitoring dashboard that puts live and recorded camera feeds, door status, access events, and alarm state on one screen, reachable from a phone or a browser wherever the manager is.

What the remote layer does day to day:

• Live and recorded video from any camera, so a manager can check a loading dock or verify an after-hours alert without driving in
• Access event logs showing who opened which door and when, which turns a dispute or an incident into a searchable record instead of a guess
• Real-time alerts pushed to the people who need them, scoped so the right manager hears about the right building or floor
• Multi-site rollup for organizations running several locations, so one dashboard covers every building on one login instead of a separate app per site

For an operator running multiple Twin Cities locations, the dashboard is the whole point. One login, every building, and an access log you can actually search when something goes wrong.

Because a commercial system is load-bearing infrastructure, we back it with ongoing service. A service contract covers firmware and security updates, retention and storage health checks, credential and role audits, camera-aim and coverage reviews as the building changes, and priority scheduling when something needs a technician on-site. Commercial security usually shares a backbone and a project with the rest of the building, so it ties directly into our conference-room AV and broader commercial work on one coordinated low-voltage plan.

### When a full commercial security build is the wrong call

If you run a small single-suite office with one exterior door and a landlord who already provides building-wide surveillance and access, you may not need your own designed system yet, and we will tell you that before you spend on one. A dedicated commercial build earns its keep when you control multiple doors, when role-based access and clean offboarding actually matter, when you need retention you can prove for compliance or insurance, or when you are coordinating several sites that should behave the same way. If that is not you yet, do not buy the full build yet. When you are ready to scope it, request a commercial security assessment or call a technician at (952) 204-7222.

Frequently Asked Questions

Request a Commercial Security Assessment